Shipping policy
U.S. & Contiguous U.S. Shipping & Handling
We offer free ground shipping on orders over $99.99, shipping to the contiguous U.S.
We also offer 3-day, and 2-day shipping, which refers to business days in transit, not days to your door. All orders require at least 1 full business day for processing before shipment.
Below you will find the estimated transit times and cost of the shipping services we offer. These times are estimates and can be affected by weather and other circumstances outside the control of the shipping carriers. Business days are Monday - Friday, and exclude holidays.
Ground Shipment
Free Shipping* on orders over $99.99 / $9.99 on orders $99.99 and under - 2 to 7 business days.
3-Day Shipment
Starting at $15.00 - Shipping cost varies based on the size and weight of the shipment. Shipping cost is calculated upon checkout.
2-Day Shipment
Starting at $25.00 - Shipping cost varies based on the size and weight of the shipment.
Shipping to Hawaii, Alaska, and U.S. Territories
$99.99 on orders over $99.99 / $49.99 on orders $99.99 and under - 21 to 30 business days
Shipping Carriers
ZoeyMuze partners with FedEx, UPS, and the United States Postal Services (USPS) to ship your packages. Domestic Ground shipping orders are shipped by UPS. You'll receive a shipping confirmation email that will confirm which carrier was used for your products along with a tracking number for each item.
Shipping Details
* Most expedited orders will ship out in 1-2 business days, which are processing days and not considered days in transit.
* Overnight shipping may be available on select items. Email us at zoeymuze@gmail.com for a quote.
*ZoeyMuze must be notified within 7 days of any lost or stolen packages which ensures time to file a trace with the carrier.
ZoeyMuze is committed to keeping our products in stock. If we do not have your products in stock at the time you place your order, we will have the manufacturer ship the products directly from their warehouse to your doorstep. There may be a 2-5 day delay on these orders. If you are concerned with this delay, please email us at zoeymuze@gmail.com to check availability.